The total, first
Including every charge you cannot avoid.
Since April 2025 a headline price has to include every mandatory fee a customer cannot avoid. No compulsory charge appearing three screens later. If it is unavoidable, it belongs in the number you saw first.
The total price up front and nothing bought that pretends to be a customer's opinion.
A headline price that already contains every charge you cannot avoid.
See the programNo written, purchased, commissioned or quietly filtered customer reviews.
See the programSelling at a distance, with the cancellation rights that come with it.
See the programWholesale supply to businesses, and representing advertising space.
See the programPut every unavoidable charge in the first price rather than the last screen, leave optional extras unticked, never write or buy a review, and keep paid placement identifiable as paid.
Including every charge you cannot avoid.
Offered, and never pre-selected.
Not written, bought or filtered.
Statutory remedies apply in full.
Prices are in pounds sterling and include VAT where it applies. Whatever is unavoidable is already in the number.
The total, shown before you commit.
Trade supply on agreed terms.
Prohibited outright, so there is nothing to discuss.
Every engagement is quoted after a free consultation. No subscription.
ROB LTD was incorporated in England and Wales on 11 June 2018 under company number 11407099, with its registered office at Kemp House, City Road in London. It traded as UK News and Media Group Limited until 2 July 2025, when it took its present name. That former name sits on the public register, and mentioning it is simpler than having someone find it.
The registered activities are wholesale of household goods, retail sale via mail order or the internet, and media representation. Across all three, the commitment that matters most to a customer is about price. Since April 2025 the unfair commercial practices rules have sat in the Digital Markets, Competition and Consumers Act, and an invitation to purchase must state the total price including any tax, fee or charge the customer cannot avoid paying, or where that genuinely cannot be calculated in advance, how it will be calculated. The practice the rule targets is drip pricing: compulsory costs revealed one step at a time as somebody progresses through a checkout, so that the figure they first saw was never achievable. If a charge is unavoidable it belongs in the headline. Optional extras stay optional and are not pre-selected. The second commitment concerns reviews, where writing, buying, commissioning, misrepresenting or quietly filtering them is prohibited outright, as is claiming reviews come from real purchasers without reasonable steps to check. What has changed the stakes is enforcement: the competition authority can now act directly, with penalties set by reference to worldwide turnover.
Nothing compulsory. Since April 2025 a stated price has to include any tax, fee or charge a customer cannot avoid paying, so the figure you see first is the figure you can actually pay. Delivery is shown before payment rather than after. Genuinely optional extras are offered as optional and are never pre-selected, which is the related trick and just as unwelcome.
Revealing unavoidable charges progressively as a customer moves through a purchase, so the headline price was never one anybody could pay. A booking fee at step three, a compulsory service charge at step four, an administration fee at the end. The rules now require the total to be stated up front where the charge cannot be avoided, and the practice is not permitted.
We do not write, buy, commission or incentivise them, and we do not remove the unflattering ones. Submitting false reviews, commissioning someone else to, misrepresenting reviews, and stating that reviews come from actual purchasers without reasonable steps to verify it are all prohibited practices. The competition authority can enforce directly now, with penalties calculated against worldwide turnover, so it is also a bad commercial bet.
Because it is on the public register and you would find it anyway. The company was UK News and Media Group Limited from incorporation in 2018 until July 2025. A name change is an ordinary event, and companies that take trouble to avoid mentioning one usually prompt the question they were trying to avoid. It is easier to say it.
You can cancel within fourteen days of receiving the goods without giving a reason, and you are refunded within fourteen days of our receiving them back or of your evidence of sending them, including the cheapest standard outbound delivery you paid. Where no delivery period is agreed, thirty days is the limit, and risk stays with us until the goods are in your hands. If something is faulty or not as described, your statutory remedies apply in full.
Not in the same way, and it is better to say so than blur it. The consumer provisions apply to consumers; wholesale supply to a business runs on the terms agreed for that supply. A business buyer has different rights and usually more negotiating room. What does not change is the pricing commitment: we do not reveal unavoidable charges late to anyone, and we give no forecast of demand or resale value, which depends on your market and your pricing rather than on ours.
Ask. It costs nothing and commits you to nothing.